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How it works

From first question to booked appointment

Clinqly handles the whole conversation, then hands your team only what needs a human.

UK-built and UK-supported, for appointment and support teams alike

How it works

Answer → Understand → Route

Three steps that turn website conversations into prioritized cases your team can action today.

  1. 1

    Answer from your knowledge

    Visitors ask questions in natural language. Clinqly responds from your FAQs, docs, and approved content, day or night.

  2. 2

    Understand intent and priority

    Topic, urgency, and outcome are captured. Conversations are scored HOT, WARM, or LOW so your team sees what matters first.

  3. 3

    Route to the right outcome

    Book an appointment, capture a sales lead, answer the question, or escalate to an agent, based on how you set it up.

Product preview

See Clinqly In Action

Try the live demo widget for appointments or customer support, no signup required.

Open the interactive booking demo to see Clinqly answer, qualify and route a live enquiry.

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Conversation flow

1

Enquiry received

Hi, I'd like to book a new patient consultation this month. Do you have any evening slots?

2

Intent captured

Service: New patient enquiry · Timeline: This month · Ready to book · Score 87 HOT

3

Lead routed

HOT lead in inbox · Follow-up queued · Booking link sent to visitor

Lead pipeline

Preview

LD-1042

New patient enquiry

87hot

LD-1041

Quote request

62warm

LD-1040

Consultation booking

91hot

Visitors select a topic, answer qualification questions or chat with AI, submit contact details, and receive booking or handoff based on workspace mode. Teams see scored conversations in a realtime inbox with transcripts and pipeline stages.

Positioning

Not another chatbot, CRM, or booking tool

  • Generic AI chatbot that cannot qualify or prioritize
  • Practice management / booking software
  • Replacing your calendar or existing booking system

Not a chatbot. It answers, qualifies, scores and follows up, then books the ready ones or escalates the rest.

Clinqly sits between interest and revenue: it answers, qualifies, scores who's ready to book, follows up, and routes, without replacing the tools you already use.

Booking is one outcome. Support teams escalate structured cases; appointment businesses hand off to Calendly when visitors are ready.

New
In progress
Escalated / Booked
Resolved

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