AI receptionist for physiotherapy and allied health
People looking for help should not disappear into a callback list.
Clinqly answers approved operational questions, arranges assessments or callbacks and brings anything clinical to your team.
Open access and callbacks
Pain and injury enquiries rarely arrive at a convenient time.
They arrive in the evening, when everyone who could decide is busy.
The right assessment, with a physiotherapist who is free.
Service and availability come from your own configuration.
Do I need a referral to be seen? I hurt my shoulder at the gym.
No referral needed. A 45-minute initial assessment is £58 and includes a treatment plan.
Initial assessment · 45 min
Aiden Cole · Physiotherapist
08:2012:4016:00Tuesday 10 March · 08:20
Aiden Cole
Left the assessment to the clinician
Those assessment slots are removed from public booking for that clinician.
Assessments get organised. Callbacks stay visible.
Every unbooked enquiry keeps a reason, owner and time. Your team replies from the same board.
Daniel Osei’s callback is queued for 09:30 · stops the moment reception closes it
For the people who ask
- An answer the same evening
- The right assessment, not a guess
- A callback that actually happens
For your clinicians
- No more unwritten chase list
- Every callback has a reason and a time
- Clinical questions arrive already separated
What stays in your control
- Answers come from your published services
- Draft it, validate it, then activate it
- Clinical questions go straight to a physiotherapist
Clinqly handles booking and routine operational questions. It does not make clinical decisions.
Two sites, one standard.
Callbacks and assessment availability should not disappear between sites.
- Services
- 7 services
- Team
- 4 physiotherapists
- Booking page
- /book/central
- Services
- 5 services
- Team
- 2 physiotherapists
- Booking page
- /book/eastgate
Across both sites · 3 callbacks open · 5 assessments booked
Each site keeps its own clinical team and availability while owners retain oversight.
Start yourself, or set it up with us.
We configure Clinqly around the way your clinic already works.
Your initial guided setup session takes less than an hour.
- 1Understand your clinicServices · Assessment types · Physiotherapists · Website widget · Sites
- 2Configure how work movesAvailability · Callback rules · Qualification · Workflows · Clinical handover
- 3Review and activateConfirm the access routes · Validate the journey · Activate when ready
Bring one evening enquiry. See where it lands by morning.
Send one enquiry. We’ll show the answer, the assessment and the callback.
Founder-led setup around your clinic.
Does it decide how urgent someone is?
No. It does not assess symptoms or triage. Anything clinical is handed to a physiotherapist straight away.
Does it answer the clinic phone?
No. It does not take calls. Clinqly handles website, WhatsApp, Instagram and Facebook enquiries.
What if they need a call?
It records the callback with a reason and a time, and keeps it on the board until your team closes it.
Does it work for other allied health?
Yes. Osteopathy, chiropractic, podiatry and sports rehabilitation clinics run the same way: service names, practitioner titles and appointment types come from your own configuration.