Clinqly for Broadband & ISP
Deflect repetitive support, escalate only what matters
Clinqly answers coverage, billing, and basic technical questions from your knowledge base, captures context, and escalates only the cases that genuinely need an agent.
- 14-day free trial
- No contract
- Live in under an hour
- UK-based support
CS-1042
Incoming request
Latest message
Escalated · Awaiting agent
Fewer repetitive coverage and billing tickets
Structured context attached before agent handoff
Around-the-clock first response on your website
Common challenges for broadband & isp
- Coverage and billing questions repeat across channels
- Technical issues need structured context before agent handoff
- Booking-first chat tools do not fit ISP support workflows
Deflect FAQs and escalate structured cases without a booking widget.
Conversation flow
Support request
My broadband has been down since yesterday, I've restarted the router twice.
Answer + capture
Topic: Technical issue · Urgency: High · KB answer provided · Escalation flagged · Score 72 WARM
Team handoff
Structured case in inbox · Agent notified · Status: In progress
How it works
Answer → Capture → Escalate
- 1
Answer from your knowledge base
Clinqly responds to billing, coverage, and how-to questions from your approved docs, deflecting the repetitive load around the clock.
- 2
Capture structured context
It works out whether an enquiry is billing, technical, or sales, captures the detail, and scores urgency before anything reaches your team.
- 3
Escalate only what needs a human
Cases that genuinely need an agent arrive structured and prioritized, no booking flow forced on a support conversation.
Why broadband & isp choose Clinqly
24/7
Every enquiry captured and scored, even when you're closed
< 1 hr
From sign-up to live on your website
No contract
Month-to-month, cancel anytime
FAQ
Broadband & ISP, common questions
Is this a Zendesk or Intercom replacement?
No. Clinqly is AI front-line staff on your website, it deflects FAQs and prepares structured cases for your existing helpdesk or CRM.
Can it answer coverage and billing questions from our docs?
Yes. It answers from your approved knowledge base, postcode coverage logic, billing policies, and troubleshooting steps, and cites sources.
How does escalation work without a booking flow?
Cases that need a human are captured with full context, scored for urgency, and routed to your team's inbox, no calendar or booking step involved.
Ready to get started?
Start free trial on all plans. Free setup during rollout, live in under an hour.